A business owner was complaining that everyone he hires is so lazy. He blames it on the millennial generation that don’t want to work.
But he’s wrong. It’s not a people problem. It almost never is. It’s an operational problem.
There’s something wrong in the way he hires people. Trains people and compensates people.
To the amateur entrepreneur most people are the problem. To the pro it’s an operational problem.
Also published on Medium.